SHIPPING & RETURNS
We currently ship within Spain. Shipping within Spain is free of charge.
Orders are processed within 2–5 business days.
Delivery time is typically 3–5 business days.
Each item is carefully packed to preserve the quality of handcrafted materials.
Due to the nature of limited and handcrafted pieces, all sales are final.
Returns are only accepted in the case of defective or incorrect items.
Requests must be made within 48 hours of receiving your order.
CUSTOM ORDERS POLICY
Each custom-made piece is created exclusively for you, tailored to your measurements and preferences.
Due to the personalized nature of these orders, all custom pieces are final sale and cannot be returned, exchanged, or refunded.
We kindly ask you to carefully review all details, including measurements, design selections, and specifications, before confirming your order.
Once production has begun, modifications may not be possible.
In the rare case of a defect or production error, we will assess the issue and provide an appropriate solution.
For any questions before placing a custom order, we encourage you to contact us directly to ensure clarity and confidence in your purchase.
For assistance, please contact: